Delivery Information

Royal Mail - UK

All UK Orders

Are dispatched via Royal Mail Special Delivery, that Guarantees delivery before 1.00pm the next day (a signature will be required) from when the order is ready for dispatch (see below for manufacturing times). Special Delivery cannot be guaranteed on a Saturday in all areas of the UK and on Bank Holidays.

All orders will automatically incur a postage cost of £10.00 for the special delivery service specified above.

Royal Mail - International

All International Orders

Are dispatched via Royal Mail International Tracked and Signed (a signature will be required).

All International orders will automatically incur a postage cost of £25.00 for International Tracked and Signed.

Countries eligible for this service, include: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Spain and Sweden.

Please note: delivery lead times are extended over public holidays.

Click and Collect

If you are close to one of our three stores, you can also pop in to collect your item(s) - subject to stock availability.

For security purposes, the person who placed the order must collect from the store along with the payment card used to pay for the order, together with the order number / Order Invoice. If you ordered a gift for someone else, they cannot collect the order. Your order must be collected from the store within 35 days.

Click and Collect is free on all orders.

All items are available to order at all times. When your order is placed, one of our sales staff will email you to confirm the expected shipping date of your item. Items will be shipped via Next Day Special Delivery from the day of completion (see manufacturing times) This Excludes International Orders which cannot be guaranteed next day.

If an Item is listed as “Available to Order”, the delivery dates vary depending on manufacturer availability.

“Made to Order” Items will take an approximate time of 3-4 weeks to manufacture We will still however send the item next day, as soon as the item is ready.

Manufacturing Times

Manufacturing times can prolong the delivery date, depending on what you order. Please find a list below, which will detail estimated manufacturing times for our jewellery pieces.

Item Estimated Time
Classic Wedding Rings 3-4 Weeks
Diamond Set Wedding Rings 4-5 Weeks
Engagement Rings 3-4 Weeks
Eternity Rings 4-5 Weeks
Diamond & Gem-set Jewellery 4-5 Weeks

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